I shuffled my way to the lady behind the customer service counter, “How come other people’s smart phones are smart and mine is dumb? I paid for a smart phone, but it doesn’t do anything.”
The representative scratched her head. I continued. My granddaughter’s phone can text, email, take selfies, instagram (whatever the heck that is), play games, take pictures, and do a bunch of other stuff I’ve never seen before. My phone looks just like hers . . . so why is hers smart and mine dumb?”
Rep: “Can I see your phone please?”
I handed her my phone. The screen was completely blank . . . as blank as the look on my face.
Rep: “You just need to charge the batteries in your phone.”
Me: “My phone has batteries?”
Rep: “Uh . . . huh.”
Me: “I don’t want a phone that has batteries.”
Rep: “Would you…
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