Tag Archive | Amazon customer reviews
What to Do about Reviews Disappearing from Amazon (Proactive Solutions)
Originally posted on chrismcmullen:
REVIEWS REMOVED FROM AMAZON It’s a well-known fact: Amazon blocks and removes numerous four- and five-star reviews, but almost never removes a one- or two-star review. You have two choices: Get upset about it. Find a proactive way to make the most of it. I have proactive suggestions for: Customers who…
Amazon Improves the Integrity of the Customer Review System
Originally posted on chrismcmullen:
Image from ShutterStock. AMAZON IMPROVES CUSTOMER REVIEWS What makes customer reviews helpful to other customers, and thereby also helpful for sellers, businesses, authors, and even Amazon? It’s when other customers can trust the review system. Without that trust, reviews become utterly useless. BOOK REVIEW CHANGES IN 2012 Amazon made its first…
Changes to Amazon Customer Reviews
Originally posted on chrismcmullen:
Image from ShutterStock. AMAZON CUSTOMER REVIEW CHANGES Amazon is implementing changes to the customer review system in the US. News of this change was recently announced in this c/net article. The new customer review system uses a machine learning platform. What does a machine learning customer review platform mean? The system…
One-Word Reviews at Amazon Now?
Originally posted on chrismcmullen:
I saw a one-word review at Amazon today. So I’m guessing the 20-word minimum has been removed. You might recall a couple of months ago that Amazon was testing out both ratings and reviews on print books. Those ratings disappeared after a few weeks, so perhaps the compromise was to remove…
Viv Drewa - The Owl Lady 