Tag Archive | customer service
Beta Readers: Who are They, What Do They Do, and How Do You Find Them?
Originally posted on Kate M. Colby:
In the comments section of my post about the different types of editing authors need, many authors chimed in about the value of beta readers as a first line of editorial defense. A few authors even stated that they use beta readers in place of developmental/content editors. When I…
Customer Dissatisfaction – or – Wrestling An 800 Pound Gorilla Named Microsoft
Originally posted on The One & Only Elgon:
Let me tell you a story, but first allow me qualify things and set the stage so you better understand. I have worked in retail as either a manager, sales association, customer service associate or retail vendor support representative for more than thirty years. Also I was…
Coupons, Coupon Everywhere
Originally posted on The One & Only Elgon:
A lot of us have worked in retail at sometime or another and probably have had to work a checkout either ringing up merchandise or stuffing it into shopping bags. With the advent of self checkouts, both those jobs seem threatened, but have you ever noticed that…
My Smart Phone is Dumb
Originally posted on The Crazy Lady Speaks:
I shuffled my way to the lady behind the customer service counter, “How come other people’s smart phones are smart and mine is dumb? I paid for a smart phone, but it doesn’t do anything.” The representative scratched her head. I continued. My granddaughter’s phone can text, email,…
Viv Drewa - The Owl Lady 